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CrowdStrike's Legal Pressures Mount, Could Blaze Path to Liability

Summary:
The CrowdStrike update from July, which caused significant disruptions across industries, has led to a flurry of lawsuits from investors and affected companies. This update, known as "Channel File 291," resulted in major operational issues, including crashes on 8.5 million computers, with damages estimated at $5.4 billion. Delta Airlines was particularly hard-hit, with $380 million in revenue losses and additional recovery costs.

Legal experts suggest that CrowdStrike's Terms and Conditions likely shield it from reimbursing more than the cost of its products, limiting its software liability. However, this situation may accelerate the push for legislation to impose greater software liability, as current legal frameworks provide minimal recourse for affected businesses and consumers.

Security Officer Comments:
CrowdStrike faces class-action lawsuits from investors, with its stock price dropping significantly. Additionally, Delta and other affected businesses are pursuing legal action to recover damages. Delta has also faced criticism for its handling of the situation. Legal experts, like Fordham University's Chinmayi Sharma, argue that this case could highlight the need for reform in software liability laws. The incident underscores the challenges of holding software companies accountable and may influence future legislation to better address these issues.

Link(s):
https://www.darkreading.com/cyber-r...-mount-could-blaze-path-to-software-liability